To synchronize your supply chain, communication, collaboration and coordination are important habits to get used to. I’ve gotten dependent on Amazon to deliver staples like cat and dog food, kitty litter, paper towels and toilet paper. I am sure that many of you use Amazon or other online services as well to maintain control over your supplies...

In many ways, the sterile processing department is very similar to a manufacturing facility, like Case Medical. We produce products, follow standard operating procedures, without necessarily taking a hard look at how we can minimize steps and reduce waste...

Kaizen is an approach to creating continuous improvement based on the idea that small, ongoing positive changes can reap significant improvements. Continuous improvement is an ongoing process of analyzing performance, identifying opportunities, making incremental changes and continuing to grow...