Communication Isn’t the Problem—Lack of Standardization Is
This week at the OR Leadership Summit, Case Medical connected with OR leaders to explore what it truly takes to achieve smoother operations, clearer communication, and reliable compliance. When communication breaks down between the operating room and sterile processing, the symptoms are easy to spot—late trays, incomplete sets, urgent phone calls, and last-minute workarounds. These issues are often labeled as communication failures, but that framing misses the real problem. Communication doesn’t fail on its own; it fails when systems are inconsistent. Without standardization, teams are forced to rely on memory, manual checks, and informal updates. True alignment between OR and SPD doesn’t come from more conversations—it comes from designing processes that speak the same language every time.
Standardized Trays Set the Expectation at the Handoff
Standardization creates clarity before a word is ever exchanged. SteriTite® rigid sterilization containers paired with MediTray® modular inserts establish consistent tray configurations that are easy to assemble, verify, and trust. Visual organization reduces variability, supports accuracy in SPD, and gives OR teams confidence that every tray will arrive as expected. By controlling preference card creep and eliminating unnecessary instruments, standardized trays remove ambiguity from the handoff and replace assumptions with reliability. Using Case Medical's proprietary barcode scanning technology, access to IFU's, content sheets, and preference cards provide real-time information from SPD to OR in an instant. Ideal for standardization across a healthcare system with asset management for traceability.
Simplified Decontamination Drives Consistency Upstream
Standardization must begin before assembly. Complex cleaning protocols and fragmented chemistry portfolios introduce variation early in the process, increasing the likelihood of downstream confusion. Case Solutions® instrument chemistries are designed for multiple applications using a concise set of EPA Safer Choice–certified ingredients. Fewer products mean clearer instructions, faster training, and more consistent results—allowing teams across shifts and departments to operate with the same expectations. Look for the Safer Choice label for safety and sustainability. Available in two super concentrated formulations based upon your needs and usage.
Containing Preference Card Creep Restores Control
Unchecked preference card growth undermines standardization and fuels OR–SPD friction. MediTray® inserts within SteriTite® containers support a standardized core tray while accommodating only what is truly case-specific. This modular approach reduces excess instruments, streamlines reprocessing, and reinforces a shared understanding of what belongs in each set—bringing order back to the system. By reducing prefence card creep, faster turnaround is assured, errors are reduced, and surgeon satisfaction is maximized.
Visibility Is Standardization in Action
Even the most standardized process breaks down without visibility. CaseTrak360® provides real-time insight into tray status, location, and readiness, eliminating the need for disruptive phone calls and manual updates. When both OR and SPD are working from the same data, communication shifts from escalation to confirmation—and trust becomes built into the workflow. With Digital Visualization, written communications become paperless, available to staff and supervisors based upon their access, and trays are tracked in real-time on an easy to access dashboard for instant information, and communication using the chat feature.
One System. One Standard. One Language.
From SteriTite® containers and MediTray® inserts to instrument chemistries, case carts, and CaseTrak360®, Case Medical solutions are designed to work together as a unified system. Standardization across the instrument lifecycle transforms communication from a recurring challenge into a dependable outcome. When systems are aligned, teams spend less time coordinating—and more time delivering care with confidence. See how a fully aligned system can simplify your workflows and strengthen outcomes. Schedule a demo, request an on-site visit, or book an assessment to experience how Case Medical solutions work together—seamlessly.
Click here to learn more about our collaborative, evidence based approach to instrument processing for SPD and OR professionals using certified products and technology.
Click here to learn more about our collaborative, evidence based approach to instrument processing for SPD and OR professionals using certified products and technology.
